Dr. Jay's Tustin Place Medical Group

Contacts

Address:
13095 Jamboree Road, Tustin, CA 92782
Get directions

Website:
drjayusa.com

Phone number:
+1 714-838-8254

Categories:
Establishment   Health   Beauty salon   Doctor   Hair care   Spa  

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Reviews about Dr. Jay's Tustin Place Medical Group

• Ariel Tenenbaum

  Jul, 16 2018
  ★ ☆ ☆ ☆ ☆
  DISHONEST DOCTOR. I walked into Tustin Medical Group on a Saturday hoping to visit Dr. Naples, who I've seen before, for a very simple request. I had a medical form that needed a doctor's signature, which would allow me to visit Israel with an organization. Literally just needed a signature from a doctor not related to myself, simple task.
  
  The receptionist informed me only Dr. Amin was working that day, but she would ask him how much he would charge to see me. She went to the back offices, & came back to the front desk saying Dr. Amin would see me for $120. I knew my insurance wouldn't cover the visit bc they only cover "preventative services", & also my high deductible hadn't been me yet. So it would be $120 out of pocket, & the receptionist said she would get in touch with my insurance the following Monday to see if they would REIMBURSE me any of the $120 I paid at the time of visit. $120 seemed a bit high but it was 1 week before Xmas & I was eager to get the task off my to-do list. So I paid $120, because Dr. Amin said he charged $120 for the visit that day.
  
  The actual visit was ridiculous, the nurse weighed me & took my blood pressure as they normally do. Dr. Amin keeps me waiting & waiting and finally strolls in the room to hand me a business card for his MED SPA, just in case I wanted a facial or Botox. I'm 25 years old & take pride in my youthful looking skin, so I don't appreciate a stranger suggesting I need or even want Botox. Super professional to solicit a side business during our 2 minute meeting.
  
  But whatever I got his signature, so I left his office in high spirits. I spoke to another receptionist the following Monday & as I expected, my insurance wouldn't be reimbursing me for the $120. No big deal. Case closed.
  
  At least I thought, until I received an absurd bill in the mail from Dr. Amin himself. Suddenly "cost of services" is $310. "Services" is being polite, because again I got a unwanted med spa business card & a signature. $310 though, since when?!
  
  The kicker is the bill says I paid $99.61 (random af number), when in reality I paid the $120. How hard is it to keep track of a single payment for a 1st time and only time patient?! Again, super unprofessional. Oh and somehow even though 2 receptionists never told me I'd owe more than the $120 I already paid, the bill says I owe $52.52! WHAT A JOKE.
  
  I immediately sent an email to Dr. Amin's billing department hoping they'd tell me the whole bill was an error, but over a week later I never heard back!
  
  Still hoping to get the bottom of the crazy bill I received, but save yourself the headache and visit any other competent and honest establishment. Disappointing and very disheartening to be taken advantage of like this. Some people would just pay the extra money to be done with it, but I work hard for my money and more importantly don't let dishonest people take advantage of me.

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